Frequently Asked Questions

How does the Eat & Earn Rewards card work?

When you join the Eat & Earn rewards program, you’ll get rewarded for being a Port of Subs® VIP. Earn rewards for your purchases – from delicious food to special promotions, we’ve got lots of surprises in store for you!

Even more simply put, we want to reward you for what you already do when you enjoy all your favorite menu items at Port of Subs®. Just present your card every time you visit; we’ll swipe it and you will earn points on every menu purchase.

What kind of rewards can I expect?

Each time you make a menu purchase at your favorite Port of Subs® restaurant we will credit your Eat & Earn Rewards card with 1 point for each dollar spent. Once you’ve accumulated 100 points, you may will be awarded $5 in Sub Bucks – which can be redeemed on any menu item.

You’ll get even more perks when you register your card!  The benefits include a $5 in Sub Bucks awarded on your birthday and other exclusive member rewards!

How can I get an Eat & Earn Rewards card, and how much does it cost?

You can pick up an Eat & Earn Rewards card at any participating Port of Subs® restaurant at no cost to you.  You can now sign up for a rewards account online, and with our app!

How do I activate my Eat & Earn Reward card?

To activate your Eat & Earn Rewards card and start earning points, the cashier will swipe your card at the time of your purchase. We recommend registering your card online so you may start earning the full program benefits.

How do I register my Eat & Earn Reward card online?

Register your card online by visiting www.portofsubs.com and click on the ‘Rewards’ button. You may also CLICK HERE to be directed to the members portal.

What kind of email communications will I receive from Port of Subs® if I opt in?

When you opt-in, Port of Subs® will send you a welcome email, as well as an annual email notification for your birthday reward. You will also receive exclusive member emails with special offers, information about new products and new restaurants, and local event invitations.

What happens to my *free subs on the new program?

Don’t Worry! You have until August 31 to redeem your *free subs!  Any rewards that remain on your account will be converted to Sub Bucks on September 1!

CLICK HERE to use our Sub Buck calculator – enter the number of *free subs that you have on your account to see how many Sub Bucks you will receive.

How do I redeem my Sub Bucks?

When your Eat & Earn Rewards card is swiped, the terminal will recognize our rewards. Please note, you do not have to redeem the reward immediately – you will have 3 years to redeem your Sub Bucks before they expire.

How can I check my balance of reward points?

You can check your balance three ways:

    1. Check the bottom of your receipt
      When you use your Eat & Earn Rewards card, your reward balance will print at the bottom of the ticket.
    2. Ask a team member
      We can check the balance on your card just by swiping it at the register.
    3. Register your card
      When your Eat & Earn Rewards card is registered, you can view your account for the current point balance.
What if I forgot my card?

If you forgot your card, we suggest you pick up a new Eat & Earn Rewards card so you may receive points for your purchase. To avoid having to carry two cards, visit https://portofsubs.myguestaccount.com to manage your cards. Once you register and log in you can “attach” or “combine” your cards into one.

What if I lose my card?

If you lose your card just stop by any participating Port of Subs® restaurant location and pick up a new card. Unfortunately, if you failed to register your card prior to losing it, we won’t be able to retrieve your points.

How do I update my contact information?

To update your information simply visit https://portofsubs.myguestaccount.com. You will enter your information with your existing login that you created when you registered your card.

How long does it take for points to credit to my rewards account?

Credits from the restaurant will show up in your account instantly.

What should I do to make sure that I receive all emails from Port of Subs®?

To ensure that you receive all Port of Subs® emails, we recommend that you add the [email address] email to your address book or contact list so that your email provider doesn’t block the emails.